Complaints Procedure

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Abdou law firm is committed to the perfect standard in its services to all clients and its business dealing. However, at any point, if you become pessimistic or distressed about the service that our firm has granted, and you would like to make a complaint, then please contact office@abdoulawfirm.com Who will be happy to discuss the matter with you. If your complaint hasn’t been dealt with the way you think it should. Complaints can be sent to majdi.abdou@abdoulawfirm.com.


On the other hand, if your issue is related to litigation and has not been solved then you can contact the Tripoli Bar Association on their telephone number (+218 21 334 11 97). If your issue is regarding consultation and also has not been handled then you can contact the syndicate legal advisors; furthermore, if your concern is associated with the notarization syndicate then you can contact them on their email (info@ecstripoli.com)


Pro Bono Requests E-mail solicitations for Pro Bono assistance are not accepted.



We may also be required to make detailed inquiries of any unusual transactions such as the transfer of large amounts of cash and such inquiries may result in us processing additional personal information.


Grounds for processing your data for anti-money laundering purposes. We process your information in accordance with Law No 2 for 2005 concerning Anti-Money Laundering.


All of our activities are managed in full compliance with this policy and with all applicable legal and regulatory anti-bribery and corruption Libyan obligations. We expect our business partners to have similar policies that apply to all dealings with, on behalf of, or involving ALF.